Privacy Policy

1. Information We Collect

We may collect the following categories of information:

a. Account Information

• Name
• Email address
• Password (encrypted)

b. User Content

• Contact lists and uploaded email data
• Message templates, sequences, or communications created by you

c. Usage & Device Information

• IP address, browser type, device identifiers, operating system, and general location
• Log data related to feature usage, analytics, and app interactions

d. Integrations & Third-Party Connections

When you connect third-party accounts (e.g., Gmail, Outlook), we may access limited data strictly necessary to send or manage your outreach campaigns.

e. Payment Information

If you purchase a paid plan, payment processing will be handled by reputed and secure payment processors such as Stripe, Razorpay, or PayPal. We do not store full payment card details on our servers.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our Services
• Authenticate users and secure accounts
• Enable email sequencing and prospect management functionality
• Communicate with you about updates, support, or marketing
• Monitor and improve product performance and reliability
• Comply with legal obligations

3. Data Storage & Security

Your data is securely stored with trusted cloud providers such as Supabase or other reputable hosting partners.

• Passwords are encrypted and cannot be viewed by us
• We use industry-standard encryption (HTTPS/TLS) and access controls
• We periodically review our security measures to prevent unauthorized access or misuse

4. Data Sharing & Disclosure

We do not sell or rent user data.

However, we may share limited data with:

• Service providers (e.g., hosting, analytics, payment processors) under confidentiality agreements
• Legal authorities if required by law or to protect our rights or users
• Successors in case of merger, acquisition, or business restructuring (with prior notice)

5. Cookies & Analytics

We and our partners may use cookies or similar tracking technologies to improve your user experience, analyze traffic, and personalize content. See our Cookie Policy for more details.

6. International Data Transfers

Your information may be stored or processed on servers located outside your home country. We ensure appropriate safeguards are in place to protect your data in compliance with applicable laws.

7. Data Retention

We retain data for as long as necessary to provide our Services or as required by law. You can request deletion of your account data at any time by contacting us.

8. Your Rights

Depending on your region, you may have rights to:

• Access, correct, or delete your personal data
• Withdraw consent for certain processing
• Request a copy of your stored information

Please email contact@clickreach.io for any such requests.

9. Policy Updates

We may update this Privacy Policy occasionally. Updates will be reflected by the "Last Updated" date. Continued use of our Services after such updates means you accept the revised policy.

10. Contact Us

For questions, concerns, or privacy requests:

11. Governing Law & Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in Ahmedabad, Gujarat, India.